Delivery & Returns
Delivered anywhere in Ireland within three working days of your order.
Delivery
We deliver single and bulk orders anywhere in Ireland through our pallet delivery partners. Your order will be with you within three working days of it being placed.
Orders are dispatched Monday and Tuesday each week, so every order is delivered by the end of the same week.
Our pallet delivery policy
- There must be adequate space for an 18-tonne rigid truck to enter the premises.
- If the driver judges that the property can't be accessed, delivery will be kerb-side.
- Oversized pallets need offloading arrangements on site, such as a forklift.
- Anything over 2 metres cannot be taken off by tail-lift.
- Deliveries are made door to door by tail-lift truck and manual pallet truck, which can only operate on smooth, level ground. Drivers cannot manoeuvre heavy pallets over uneven ground or break pallets down.
- Drivers can't wait more than 20 minutes at a delivery point.
- If anything goes wrong on the day, call us on (01) 541 5486.
Paying for an order
Store orders are paid by card, Apple Pay or Google Pay through Stripe at checkout. Prices in the store are shown inc VAT at 23%, with the ex-VAT price under each, and a VAT invoice is emailed to you when the payment goes through. Collection from our Leixlip warehouse is free. Delivery anywhere in the Republic is one charge per order: €40 ex VAT to Dublin, Kildare and Wicklow, €110 ex VAT to Cork, Kerry and Donegal, and €100 ex VAT to every other county. For Northern Ireland or Great Britain, send the list as a quote and we price the delivery.
You are buying from Rack King and Shelving Limited, registered in Ireland (company number 489596, VAT IE 9826615W), registered office 130 Glendale, Leixlip, Co. Kildare, W23 K0T3; goods are held at and collected from Tower Hill, Confey, Leixlip, Co. Kildare, W23 F8YP. Questions before or after an order: info@racking.ie or (01) 541 5486, Monday to Friday, 8am to 4pm.
Returns and refunds
We take back any product bought from the store, as long as we hear from you within 10 days and the goods come back to Leixlip in a resalable condition. A 15% restocking charge applies. The full terms are on the returns policy page.
Damage
If anything arrives damaged, we'll replace it. Let us know by email or phone (01) 541 5486, and include photos of the damage.
Get a quote in 24 hours
Tell us what you need to store. We come back within 24 hours with a price for the goods, the delivery and the fitting.
Mon–Fri 8am–4pm · Leixlip and Walkinstown
Send a photo of the space instead
Snap it on your phone and we'll spec it from that.
Message us on WhatsAppWe have it
We come back within 24 hours with a price. Ring the office if you need it sooner and we'll pull it up on the phone.